Elevare Agency
Committed to your growth
Privacy Policy
Moncton, New Brunswick, Canada | 2025
1. Introduction
Elevare Agency ("we", "our", "the Agency") is committed to protecting the privacy of its clients, visitors, and contacts. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the applicable laws of the province of New Brunswick, Canada.
2. Information We Collect
We may collect the following types of personal information:
2.1 Information You Provide Directly
Full name
Email address
Phone number
Company name and description
Billing and payment information
Any other information you share with us through forms, emails, or calls
2.2 Information Collected Automatically
When you visit our website elevareagency.ca, we may automatically collect:
IP address
Browser type and version
Pages visited and time spent
Referral source (how you arrived at our site)
Cookie and similar technology data
2.3 Third-Party Information
As part of our digital marketing services, we may access data from platforms such as Meta, Google, or analytics tools, always with the client’s explicit authorization.
3. How We Use Your Information
We use the collected information for the following purposes:
To provide and manage contracted services
To communicate with you regarding your account, proposals, and projects
To send invoices and process payments
To respond to inquiries and requests
To improve our website and services
To comply with legal and regulatory obligations
To send marketing communications (only with your prior consent)
4. Legal Basis for Processing
In accordance with PIPEDA, we collect and process your personal information only when:
You have provided explicit or implied consent
Processing is necessary for the performance of a service contract
There is a legal obligation requiring us to process the information
We have a legitimate interest that does not override your rights and freedoms
5. Sharing Information with Third Parties
Elevare Agency does not sell, rent, or share your personal information with third parties for their own commercial purposes. We may share information in the following limited cases:
Service providers: Companies that assist us in operating our business (payment processors, email platforms, project management tools) under strict confidentiality agreements
Advertising platforms: Meta, Google, and similar platforms, as part of executing campaigns contracted by the client
Legal obligations: When disclosure is required by a competent authority or court order
Business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the process
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience. Cookies may include:
Essential: Necessary for the basic functioning of the site
Analytics: To understand how visitors interact with the site (e.g., Google Analytics)
Marketing: To display relevant advertising (if applicable)
You may configure your browser to reject cookies; however, this may affect site functionality. By continuing to browse our site, you accept the use of essential cookies.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. In general:
Active client data: For the duration of the business relationship
Inactive client data: Up to 7 years after the last service provided, in compliance with Canadian tax and accounting obligations
Contact and prospect data: Up to 2 years from the last contact, unless you request deletion earlier
8. Your Rights Under PIPEDA
As a resident of Canada, you have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Withdrawal of consent: Withdraw your consent for data processing at any time
Deletion: Request deletion of your information, subject to legal retention obligations
Complaint: File a complaint with the Privacy Commissioner of Canada if you believe your rights have been violated
To exercise any of these rights, contact us at info@elevareagency.ca. We will respond within 30 business days of receiving your request.
9. Information Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. This includes:
Encrypted connections (HTTPS)
Restricted access to internal data
Confidentiality agreements with our team and service providers
However, no security system is completely foolproof. In the event of a data breach that poses a real risk to you, we will notify you in accordance with PIPEDA requirements.
10. International Data Transfers
Some of our service providers may be located outside Canada, including in the United States. In such cases, we ensure that these providers offer a level of data protection comparable to that required under Canadian law.
11. Minors
Our services are intended exclusively for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected information from a minor, please contact us immediately.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes via email or through a visible notice on our website at least 15 days in advance. The date of the last update will always appear at the beginning of this document.
13. Contact and Complaints
If you have questions, concerns, or wish to exercise your privacy rights, you may contact us at:
Elevare Agency
New Brunswick, Canada
Email: info@elevareagency.ca
Website: www.elevareagency.ca
If you are not satisfied with our response, you have the right to file a complaint with the Privacy Commissioner of Canada:
Website: www.priv.gc.ca | Phone: 1-800-282-1376
Elevare Agency
Committed to your growth
Privacy Policy
Moncton, New Brunswick, Canada | 2025
1. Introduction
Elevare Agency ("we", "our", "the Agency") is committed to protecting the privacy of its clients, visitors, and contacts. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the applicable laws of the province of New Brunswick, Canada.
2. Information We Collect
We may collect the following types of personal information:
2.1 Information You Provide Directly
Full name
Email address
Phone number
Company name and description
Billing and payment information
Any other information you share with us through forms, emails, or calls
2.2 Information Collected Automatically
When you visit our website elevareagency.ca, we may automatically collect:
IP address
Browser type and version
Pages visited and time spent
Referral source (how you arrived at our site)
Cookie and similar technology data
2.3 Third-Party Information
As part of our digital marketing services, we may access data from platforms such as Meta, Google, or analytics tools, always with the client’s explicit authorization.
3. How We Use Your Information
We use the collected information for the following purposes:
To provide and manage contracted services
To communicate with you regarding your account, proposals, and projects
To send invoices and process payments
To respond to inquiries and requests
To improve our website and services
To comply with legal and regulatory obligations
To send marketing communications (only with your prior consent)
4. Legal Basis for Processing
In accordance with PIPEDA, we collect and process your personal information only when:
You have provided explicit or implied consent
Processing is necessary for the performance of a service contract
There is a legal obligation requiring us to process the information
We have a legitimate interest that does not override your rights and freedoms
5. Sharing Information with Third Parties
Elevare Agency does not sell, rent, or share your personal information with third parties for their own commercial purposes. We may share information in the following limited cases:
Service providers: Companies that assist us in operating our business (payment processors, email platforms, project management tools) under strict confidentiality agreements
Advertising platforms: Meta, Google, and similar platforms, as part of executing campaigns contracted by the client
Legal obligations: When disclosure is required by a competent authority or court order
Business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the process
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience. Cookies may include:
Essential: Necessary for the basic functioning of the site
Analytics: To understand how visitors interact with the site (e.g., Google Analytics)
Marketing: To display relevant advertising (if applicable)
You may configure your browser to reject cookies; however, this may affect site functionality. By continuing to browse our site, you accept the use of essential cookies.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. In general:
Active client data: For the duration of the business relationship
Inactive client data: Up to 7 years after the last service provided, in compliance with Canadian tax and accounting obligations
Contact and prospect data: Up to 2 years from the last contact, unless you request deletion earlier
8. Your Rights Under PIPEDA
As a resident of Canada, you have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Withdrawal of consent: Withdraw your consent for data processing at any time
Deletion: Request deletion of your information, subject to legal retention obligations
Complaint: File a complaint with the Privacy Commissioner of Canada if you believe your rights have been violated
To exercise any of these rights, contact us at info@elevareagency.ca. We will respond within 30 business days of receiving your request.
9. Information Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. This includes:
Encrypted connections (HTTPS)
Restricted access to internal data
Confidentiality agreements with our team and service providers
However, no security system is completely foolproof. In the event of a data breach that poses a real risk to you, we will notify you in accordance with PIPEDA requirements.
10. International Data Transfers
Some of our service providers may be located outside Canada, including in the United States. In such cases, we ensure that these providers offer a level of data protection comparable to that required under Canadian law.
11. Minors
Our services are intended exclusively for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected information from a minor, please contact us immediately.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes via email or through a visible notice on our website at least 15 days in advance. The date of the last update will always appear at the beginning of this document.
13. Contact and Complaints
If you have questions, concerns, or wish to exercise your privacy rights, you may contact us at:
Elevare Agency
New Brunswick, Canada
Email: info@elevareagency.ca
Website: www.elevareagency.ca
If you are not satisfied with our response, you have the right to file a complaint with the Privacy Commissioner of Canada:
Website: www.priv.gc.ca | Phone: 1-800-282-1376
